Service update: Both LRCs will be open 24/7 for students and staff over the May bank holiday weekends. Self-service facilities remain available but we encourage you to plan ahead as some services such as inter-library loan collection, and printed poster collection will not be available on those days. Please note there will be no library staff or on-site technical support available on the bank holiday dates (1st, 8th, and 29th May). For information on support and services available on campus over the bank holiday weekend please see ask.herts.ac.uk/bank-holidays
Welcome
From individual and quiet study to group study spaces and rooms, we have two large and airy LRCs, one at de Havilland Campus and one at College Lane Campus that are open 24/7 to help you succeed in your studies.
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Visit the LRC
Here’s what you need to know about visiting the LRCs:
- Planning a visit
- Access the LRC
- Services and facilities available
- Study spaces
- Using computers and laptops
- Accessing online teaching sessions and tutorials in the LRCs
- How to get help
- Disability support in the LRCs
- Eating and drinking in the LRCs
- Security and safety
- Accidents, incidents, emergencies
- Children and young people in the LRCs
Planning a visit?
The LRCs are open 24/7 for current Herts students, staff, and holders of UH ID cards under the SCONUL Access Scheme.
- Check the University website: herts.ac.uk/study/learning-facilities/learning-resources-centres/service-hours for the latest LRC opening hours before you travel.
- Don’t forget to bring your University of Hertfordshire ID card with you as you’ll need it to swipe in and out of the LRCs, borrow books and Chromebooks, and use the printers. See Accessing the LRC using your UH ID card.
- Please note that unsupervised children and young people will not be admitted to our LRCs at any time. Please see information on the University website about visiting with children and young people under the age of 18: herts.ac.uk/study/learning-facilities/learning-resources-centres/visitors
- If you are unable to come to campus and visit the LRC we have lots of support to help you stay connected to your studies. Find out more about accessing LRC services online.
- The LRCs are currently open to walk-in visitors aged 18 and over. Find out more on our website
- If you wish to arrange a group visit please contact our Helpdesk
- Please note that no dogs, other than guide or assistance dogs are permitted to access the University grounds and premises, including our Learning Resource Centres. More information is available on the University website here: Assistance dogs on University premises
What's available in our LRCs
See our summary below and for more information on using services and facilities in the LRC and online please see ask.herts.ac.uk/using-learning-resources-centre-services-and-facilities
Space to study - choose the right space for you
- 24/7 LRC access for staff and students
- Bookable group study rooms
- A range of study spaces, including quiet study areas, and spaces for group work and individual study
A range of technology to support your studies
- Access to a range of University PCs and specialist software
- Bring your own device and access free power and Wi-Fi
- Self-service laptop (Chromebook) loans
- Self-service printing, photocopying, and scanning
- Poster printing
- Media preparation area including a light-box, A4/A3 laminator, and large poster trimmer (consumables not supplied).
Books and more
- Browse our extensive book collections and use our new self-issue machines.
- Browse our collections of print journals and reference books.
- Book reservations (including on-the-shelf loan items). This replaces the 'click and collect' service.
- Request a scan
- Borrow a digital camera and tripod
Help and support
- LRC Welcome desk on the ground floor of both LRCs for face to face support.
- LRC Information Points are available on all floors of the LRCs to look up books or find answers to common questions on AskHerts
- Study Success Hubs for face to face study skills support.
- Helpdesk support available 24/7, with face-to-face appointments available. Service updates available on status.herts.ac.uk
- Security staff are available in each LRC to deal with lost property, emergencies and first aid.
Find out more about how and where to get help and support when studying in the LRC: ask.herts.ac.uk/getting-help-and-support-in-the-learning-resources-centres
Other facilities
Improving our learning spaces
If you have any feedback or suggestions about how we can improve our spaces and services please let us know at helpdesk@herts.ac.uk.