September 2026 highlights
Starting or returning to university? Find some of the most popular Ask Herts information to help you complete key start-of-term tasks.
- Study and timetables
- Registration and student ID
- Fees and payments
- University accounts and IT
- Help and support
Study and timetables
- Check your timetable
Find your teaching timetable and information about accessing your schedule. - Get a student status letter
Find out how to get a student status letter or proof of study.
Registration and student ID
- Complete online registration
Find out what you need to do to complete your online registration. - Prepare for face-to-face registration
Check which documents you need for face-to-face registration. - Get or use your student ID card
Find information about collecting and using your student ID card, including your virtual ID.
Fees and payments
- Pay your tuition or accommodation fees
Find information about paying tuition and accommodation fees and refunds.
University accounts and IT
- Access your University account
Find help with your University login account and accessing University systems. - Set up or manage Multi-Factor Authentication (MFA)
Find help with setting up and using MFA for your University account. - Get IT and library support
Get help from Library and Computing Services. Helpdesk.
Help and support
- Contact Ask Herts
Get help with your student enquiries. - Can't find what you need?
Search Ask Herts for information about your studies, University services and student life.
If you still need help, contact Ask Herts.