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Getting started online

A quick guide to getting connected to the internet and your online services

1. Setup your account

You will be asked to set up a username and password to access University systems as part of the registration process.

You will also be required to set up multi-factor authentication (also known as 2FA or MFA) on your account.  

2. Get connected

You can access the internet and your online services by logging into the computers in the Learning Resource Centre, study spaces, and computer labs.

See Wi-Fi and wired connections to the University network

3. Access StudyNet and your Canvas modules

StudyNet is your 24/7 online learning environment.

You will need to log in regularly to:

4.  Access Ask Herts

Ask Herts is your one-stop shop for answering frequently asked questions such as where to get food, how to get to campus, how to access careers support, how to book counselling appointments and much more.  

Contact Us

Helpdesk - Library and Computing Services

Library and Computing Services

Today - Open 24 Hours
Please refer to the LCS Service Status page for updates on service availability. Online and telephone support is available 08:00 to 18:00 Monday - Friday with telephone support only available outside of these times.