Housing support and common queries | Ask Herts | University of Hertfordshire

Council Tax exemption Find out if you're exempt from paying Council Tax, how to get your exemption certificate and what to do if your circumstances change.

Accommodation references Need a landlord reference for private accommodation? Find out how to request an accommodation reference, who needs to contact the University, and how long the process takes.

Book a University accommodation room tour Visit student accommodation before you apply or speak to someone about your options. You can book a room tour, request a call back, or get support with accommodation-related queries.

Changing your accommodation Find out how to request a room move, extend your accommodation contract or leave your accommodation early, including important information about fees, availability and application processes.

Do I need a TV licence? You may need a TV licence if you watch or record live TV or use BBC iPlayer. Find out which rules apply if you live in halls, private accommodation or at home.

I'm unhappy in my accommodation If you're experiencing problems in your accommodation, support is available. Get help with noisy neighbours, flatmate issues, homesickness, maintenance problems, or concerns about another student's wellbeing.

Laundry facilities in University accommodation Find laundry facilities in University accommodation, including locations, opening hours and how to get a laundry card on the De Havilland and College Lane campuses.

Leaving your accommodation Find out how to leave your accommodation, request an early departure and prepare for the end of your accommodation contract.

Problems with your student accommodation Something broken, damaged or not working in your accommodation? Find out who to contact for repairs, maintenance issues and emergencies, whether you live on campus or in private rented accommodation.

Proof of address Find out which documents can be used as proof of address if you live in University accommodation or private accommodation.

Sending and receiving post in University accommodation Find out how to send and receive letters and parcels if you live in University accommodation, including collection points and the correct postal address for your accommodation.

Sending letters and parcels Find out where to post letters and send parcels near the University, including on-campus post boxes and local Post Office locations in Hatfield.

Home
Search

Search Results Not what you are looking for?