What's new in library and computing services

Here's a summary of the new services, improvements and any key changes to help you make the most of all your library and computing services at UH

Students are at the heart of everything we do here in Library and Computing Services and we are listening and continuously improving our services to help you make the most of your studies here at Herts.

Find the right study space for you

We’ve improved the study spaces in the College Lane and de Havilland Learning Resources Centres (LRC) with: 

  • More group study spaces including new soundproofed study booths and more of our ever popular bookable group study rooms 
  • More silent study spaces for times when you are looking for a spot to concentrate and focus 
  • New individual study spaces on the second floor of the de Havilland LRC - no need to book, just come in and find the study space that works best for you 
  • New law and criminology themed study zone including all your law books and journals at our de Havilland LRC 
  • New reading for pleasure area on the second floor of the College Lane LRC – browse our fiction books and curl up in a quiet spot to read 
  • Gender neutral toilets now available in both LRCs.  Find out more: ask.herts.ac.uk/gender-neutral-toilets-gnts  

Law students study area in library New individual study spaces in de Havilland library Inside of a group study room

See Ask Herts: https://ask.herts.ac.uk/study-spaces-in-the-learning-resources-centres  

Find out more about our spaces and services and how we can support you: 

Get connected

On-campus you can connect to the free campus Wi-Fi (eduroam) using any of your devices. Go to getconnected.herts.ac.uk to get started and once set up you will connect automatically whenever you are on campus.

Look out for our students wearing blue Wi-Fi Warrior T-shirts at the start of term to help you get up and running.

Returning to campus for the first time since July? Update eduroam security on your device.  Find out more: ask.herts.ac.uk/set-up-eduroam-wireless#eduroamsecurity

Use a Uni computer

Computers and printers are available to use in the Learning Resources Centres (LRCs) and computing labs across the campuses and it’s now even easier to access the computing you need with: 

Did you know?  You can print, copy and scan your work using devices across campus and if you need more specialist printing services our Document Services team are always happy to help.  To help get you started, we've added a £5 print credit to all student accounts at the start of your academic year.  Find out more at ask.herts.ac.uk/printing-on-campus

Find out more about using computers in the LRCs: ask.herts.ac.uk/using-computers-in-the-learning-resources-centres  

Finding and using resources

Whether online or print we’re continuously improving the way you can access all the resources available to you: 

  • More ebooks and e-text books available for your studies – including the Academic Complete collection 
  • Access to more streamed films and videos via the Kanopy platform (kanopy.com/en)
  • Browse fiction books in our new reading for pleasure area in the College Lane LRC

Plan ahead – don’t forget to use our reservations service to reserve an item and pick up on any campus. Find out more at ask.herts.ac.uk/book-borrowing  

Skill up!

Looking for extra help to complete your assessments and assignments?   

Pop along to our Study Success Hub in the LRCs and speak to a member of the Library team at our drop-in sessions running from 26 September.  Find out more at https://go.herts.ac.uk/libraryskillup  

Studying in the Law school? Visit the new dedicated Law and Criminology themed study zone in our de Havilland LRC. 

Supporting your digital skills development

See out latest resources to help you stay ahead in today’s digital world: 

Need help? Contact the Digital Capabilities team at digital@herts.ac.uk with any questions or feedback. 

Find out more at ask.herts.ac.uk/digital-skills and /go.herts.ac.uk/skillupdigital  

Staying safe online

All students are required to use multi-factor authentication to protect their Herts user account when logging into University systems. 

We recommend using the Microsoft Authenticator app on your smartphone.  This is especially important if you are an International Student as the app will work regardless of location, phone signal, or Wi-Fi availability.  

See our tips and advice for staying safe online: ask.herts.ac.uk/staying-safe-online-checklist   

Plan ahead – make a note of our planned dates for IT maintenance works which are essential for keeping the University's systems safe and secure and don’t forget to visit our Service Status page for latest updates on our systems and services. 

Improving your learning and teaching

  • New look StudyNet portal to support your studies including a personalised timeline where you can see timetabled classes, assignments due and previous lecture recordings. Find out more at herts.ac.uk/studynet
  • Over 200 teaching rooms now kitted out to automatically record your teaching and learning sessions. See herts.ac.uk/recording-of-teaching-and-learning-sessions-on-campus
  • New furniture and / or audio-visual kit installed in learning and teaching spaces ​across campus including the Forum Theatre and Chapman Lounge.
  • New specialist teaching spaces across campus including a new Cyber lab in the LRC annexe

Find your way around campus with our new and improved maps! 

We've introduced a new campus maps system for the start of term. Update to the latest release of the Herts Mobile app or visit https://maps.herts.ac.uk to take a look. 

The new system has been developed in-house at Herts and as part of this we've imported and mapped over 3,500 locations, written over 28,000 lines of code and released the map as both a website and update to the Herts Mobile app - in just over 3 months! 

Some of the improvements include:

  • An updated map, with the ability for us to be more reactive to ongoing changes across our campus estate.
  • Blue dot positioning with heading indicator, to easily see the direction you're traveling in.
  • Bluetooth support for precise positioning inside supported buildings.
  • Improved performance and load times.
  • Easily share locations. 

University of Hertfordshire campus map via the Herts Mobile app

There's still lots to do, and we welcome all of your feedback so please share your thoughts. Feedback can be sent directly within maps, just tap the feedback button and we’ll get right on it.  

Get help using library and computing services

Support services are continuously being improved to help you when and how you need it:

  • online support– extensive online help and support at ask.herts.ac.uk
  • 24/7 telephone support- talk to our helpdesk team at any time on 01707 284678
  • status page– keep updated about planned maintenance or any issues with key services such as StudyNet or Wi-Fi at status.herts.ac.uk

And don’t forget to follow us on our library Twitter @uhlr and Instagram @uniofhertslibrary to keep up to date with the latest library news. 

Thanks, and congratulations go to all the library and computing  staff who work hard to bring you these services. We hope you like them - and make good use of them!

Learning Resources Centres Library and Computing response to COVID-19 Library and Computing Services Helpdesk
  1. Home
  2. Search
Search Results Not what you are looking for?